Mike Trakalo

Mike is a social media specialist and air guitar enthusiast at Bold.

Recent Posts

Introducing Multi-Currency Billing for Shopify

By Mike Trakalo on January 22, 2018

We've just added an awesome new feature to Bold's Multi-Currency app that lets your customers shop AND pay in any currency they like!

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Extra Life 2017

By Mike Trakalo on November 13, 2017

Helping our community is something everyone at Bold Commerce strives to be a part of, and Extra Life is no exception! We're proud to be a part of our community, so we try to give back as much as we can.

This year we wanted to give back bigger than we ever have. Last year we raised over $4,000 with your support and put on a ~30 person LAN . This year we're aimed to host a 100 person LAN on game day with a goal of raising $20,000!.

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How to use cross-sells and upsells to increase revenue on Shopify

By Mike Trakalo on October 23, 2017

One of the easiest ways to increase your average order value (AOV) this holiday season is with a classic upsell; a customer chooses an item to purchase, and as that item is added to the cart (or when they reach the checkout page) they're offered an upgrade to a bigger size or premium version.

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3 new features for your Shopify Sales Motivator app

By Mike Trakalo on September 19, 2017

When was the last time you were shopping online, made it to the cart page, and were told, "you're only $16.99 away from free shipping?" It's probably more than you even realize.

Have you ever wondered why online stores do that? Well, it's because it works! When customers know exactly how close they are to receiving a promotion (like free shipping or a free gift), you can increase their average checkout total by 20-30%.

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3 ways Bold uses video to generate leads (and how you can too)

By Mike Trakalo on August 22, 2017

Video is what people want.

Now I don't know about you, but personally, if I had a problem on my store,  I’d much rather watch a quick video than read a support page.

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10 principles for great eCommerce customer service

By Mike Trakalo on July 20, 2017

What comes to mind when you think about your last experience as a customer? Did you walk away from the experience with good things to say, or did it leave much to be desired...

If your customer service sucks, it doesn't matter how good your product or marketing is. Customer service is something every company needs to get right to grow. Here's why:

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Celebrating our client Glam Seamless on making Inc's "Top 30 Under 30"

By Mike Trakalo on April 26, 2017

We can't say it enough: our merchant's success is our success. Our company mantra is to "Build the best company to attract the best people who build the best products and provide the best support and services SO THAT we can empower entrepreneurs to achieve success." 

You can imagine how thrilled we were when we saw one of our Managed Services clients land a spot on Inc’s 30 Under 30 list!

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Introducing the New Bold Insider Newsletter

By Mike Trakalo on October 27, 2016

 What's new? Glad you asked!

In order to give you the latest news on the topics you're interested in and reduce the randomness of our monthly newsletter, we've decided to categorize our updates.

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Bold Joins Shopify Plus Partner Program

By Mike Trakalo on June 9, 2016

Shopify Plus selected Bold as one of only a handful of companies to be part of their new Shopify Plus Partner Program!

The new Shopify Plus Partner Program will develop and grow the partner ecosystem for Shopify Plus merchants, allowing them to more easily identify, validate and engage effective and innovative digital marketing and design agencies.

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It's Here! Recurring Memberships Release 0.5.0

By Mike Trakalo on May 11, 2016

I've got great news! We've got a brand new release for Recurring Memberships to share with you today and you're going to love it!

Let's get started with the biggest and main addition, the ability to use Stripe as a payment gateway! You've been asking about it for a while, so we're so excited it's here!

Now you'll be able to choose whether you want to accept payment via Paypal, Stripe, or even use both. The app is set up to handle it no matter what you choose.

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