Another year has come to an end at Bold, and that means it's time to reflect. This year we have so much to look back on and be thankful for.
In the very early days at Bold, long before we had perks like catered lunches, beer on tap, a VR room, massage chairs, a gym, arcades, ping-pong, Foosball tables and basketball courts, we had a simple dream. A dream to build a company that would be an amazing place to work, that wouldn't feel like work, and that we would love coming to every day.
2017 was a special year at Bold. It's now been five years since launching our first app on Shopify and boy has a lot changed!
Little milestones like that help us reflect on where we've come from, and where we're going. This surprise video from our staff was something that really put it into perspective!
Our mission statement at Bold is to "Empower entrepreneurs to achieve success by building the best company to attract the best employees who truly give a shit." And with that as our mission, to go from our basement five years ago to over 170 employees and 90,000+ merchants using our apps today, is truly humbling.
What comes to mind when you think about your last experience as a customer? Did you walk away from the experience with good things to say, or did it leave much to be desired...
If your customer service sucks, it doesn't matter how good your product or marketing is. Customer service is something every company needs to get right to grow. Here's why:
With 15 people starting at Bold this month alone, there are a LOT of amazing people to talk about! This month there are two people we feel deserve special mention. Their roles are very unique, and represent a significant milestone for our company.
Want to increase conversion rates and create a better user experience for your customers?
Take a look below to check out two small changes you can make on your product pages to boost your mobile sales in the next 7 days.
At Bold, #InnovateOrDie is the motto by which we live. If we aren’t continually innovating, we are dying as a company. Every now and then we need to remind ourselves of this. And that’s what #InnovateOrDie days are all about. They are 2 day software development or project challenges, where each member of Bold teams up, chooses a project to work on, and develops it to at least a working demo within 48 hours. It serves to remind us of what we can do with any idea we come up with, and how fast we can get it done, if we really sit down and put our minds to it.
We were so impressed with the CRO work our Managed Services team completed last week, that I stole it just to show you.
They test every element on a page: we call it data driven design. They integrate it into every Shopify project Bold completes with the goal of getting your customers to convert.
January 23, 2017
Winnipeg MB, Canada
For Immediate Release
Koble will be providing free WiFi Hotspots at locations throughout the venue. Attendees to the show can connect to the WiFi Hotspots in the Media Lounge, Exhibitor Lounge, Culinary Stage Area, Shake & Sling Pavilion, Tech Pavilion, and the Coffee and Tea Pavilion.
Check this out. Email marketing is STILL the number one way to drive traffic to your website. It's the truth! Although there's a feeling that email is an old fashioned way to do business, the stats totally show otherwise. Take a look at these ones: